1. Who this policy applies to
Nia Bloom (Pty) Ltd operates Nia Bloom Bakes. This policy applies when you use this website, submit an enquiry, request an order or catering quote, join the newsletter, or contact Nia Bloom Bakes using the details provided here.
2. Information you choose to provide
Depending on how you contact us, this may include your name, email address, cell phone number, order or event details, guest count, date, location or area, and anything else you include in your message.
3. How the information is used
Information submitted for an enquiry is used to respond, discuss the request, prepare quotations where relevant, and manage any resulting order or service. Newsletter information is used for Nia Bloom Bakes updates.
4. Website forms and service providers
The contact and newsletter forms on this website are submitted through Formspree, which acts as a service provider for receiving form submissions. If you choose WhatsApp, the website opens WhatsApp and information sent there is handled through that service.
5. Newsletter choice
The newsletter form asks for consent before an email address is submitted for updates. A contact or order enquiry does not automatically add you to the newsletter.
6. Cookies and tracking
This website does not include advertising trackers or third-party analytics scripts. Basic technical information may still be processed by the website host and service providers as part of operating their services.
7. Keeping information
Information should be kept only for as long as it is reasonably needed for the enquiry, order, business record or communication purpose for which it was provided, subject to any applicable business or legal requirements.
8. Your choices
You can ask a question about information you have provided, request a correction, or ask to stop receiving newsletter updates by contacting hello@niabloombakes.co.za.
9. External services
When you follow a link to WhatsApp or send an email, that service has its own terms and privacy practices. Nia Bloom Bakes does not control those external services.
10. Changes to this policy
This policy may be updated if the website, service providers or information practices change.
11. Contact
Privacy questions can be sent to hello@niabloombakes.co.za or through the contact page.